Frequently Asked Questions

Pacific Cedar Wood is the best material for a swing set because it is durable, moisture-resistant, and naturally resists rot, decay, and insects.

Rubber mulch is the recommended safety surfacing since it’s durable, long-lasting, and low maintenance.

We offer playsets for small backyards and swing sets for large backyards. If you’re unsure you can contact a dealer for a yard check and an expert swing set installer will follow up with you on recommendations.

Our dealers offer installation services. You can add installation to your purchase and a local dealer will schedule a technicianr.

While our dealers offer installation service, you can also assemble the swing set by following the manual. Here’s how to anchor a swing set: 1. Select a clear, obstacle-free location with a six-foot safety clearance all around the playset. 2. Ensure the playset’s specific installation area is level by using stakes, a string line, and a level, adjusting the soil as needed. 3. Carefully read the assembly instructions and verify all components are present before starting. 4. Assemble the playset with at least one helper, following the instructions closely, and securely anchor it to the ground. 5. Once the playset is anchored, add protective loose fill like rubber mulch in the safety zone to cushion potential falls.

A well-maintained cedar wood swing set can last up to 20 years.

Wooden playsets are generally low maintenance, however you can increase the life span and appearance by doing some maintenance. 1. Every 1-3 years apply a protective stain or sealant to the wood. 2. Do a monthly inspection for loose bolts, cracks, and wear. 3. Wash the swing set with soapy water to remove dirt and debris and prevent rusting. 4. Keep moving parts oiled monthly to ensure smooth operation. 5. Remove and store detachable parts during cold months when children may be less likely to use them. 6. Use a tarp to protect the swing set when harsh weather is expected. 7. Follow the manufacturer’s weight guidelines to prevent damage.

At Playground One, we prioritize safety as much as we do fun. Our commitment to crafting the safest swing sets is rooted in our choice of premium materials, advanced construction techniques, and meticulous safety features: Materials: We use 100% solid Pacific Cedar, renowned for its natural durability, decay resistance, and pest resistance, ensuring our playsets are safe and long-lasting without chemical treatments. Construction: Our playsets feature interlocking multi-beam joint construction to enhance stability and minimize sway, coupled with oxidized hot-dipped galvanized hardware that resists rust and corrosion. Safety Features: We design with safety in mind, incorporating pinch-free swings, double-wall safety slides, and non-slip grips to prevent injuries and ensure a worry-free play environment. Testing and Quality Assurance: Each product undergoes rigorous testing to exceed safety standards, ensuring they withstand various conditions and remain durable over time. Learn more about our unique swing set safety features

Yes. We have a 10-year limited warranty.

You can visit a local PlayGround One swing set store dealer in person from one of the many locations around the United States.

You can create your own custom swing set by contacting a dealer to speak with a swing set design expert. The Four Steps to Create a Custom Playset: Step 1: Choose your base. A fort base is a traditional square design or a playcenter which is a wide-open angle design. Step 2: Choose between a select series or premier series. Step 3: Choose combinations to add a base, swing beam, monkey bars, or sky loft. Step 4: Choose your accessory options like a tire swing, pirate boat swing, or different slides like a spiral, wavy, or tube slide. You can add on sensory equipment like binoculars, megaphones, or a tic-tac-toe panel. You also have the option to add a picnic table or wood roof.

Our premier series is the larger option with bigger beams, headroom, ladders, climbing walls, and decks, and is built with larger commercial-grade hardware.

Yes. You can return your product if it is within 30 days if it’s defective or not opened. We process refunds within 5 days. Read our full return policy for further details.

We’d be happy to assist. Please call us at 8883290869